At Valley Oak, communication is very important to us. We talk to owners, tenants, vendors and members of our community every day. We believe in making it easy for you to communicate with us, and that’s why there’s so many ways to get in touch.
If you have a question or need a little information, you can simply fill out our form with your contact details. Someone will respond to you right away.
If you’re already an owner and you want to take a look at how your property is performing, you can head straight to your online owner portal. You can take a look at your latest statement to track the income earnings and expenses associated with your property.
Tenants can communicate with us online as well, through their tenant portal. Maintenance requests can be filled out electronically, which allows us to get to work right away and keeps everything documented well. If you’re not a tenant yet, but you would like to be, you can use our website to search available properties, review our rental requirements and guidelines and even fill out an application for a rental.
Maintaining an innovative website allows us to communicate with you around the clock, even if you’re out of the country. We also answer our phones and respond to our messages right away. If you have any questions or need an immediate answer, you can call our offices at (209) 342-0866. Our office is staffed Monday through Friday from 8:00 to 5:00, and there is always support after hours if you need us in an emergency.
Still not sure where to go or how to ask your question? Just fill out our online form, and we’ll take the next step.